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IntroductionIwild Casino is committed to providing a safe and enjoyable gaming experience for all its players. We believe that responsible gambling is an essential part of our business, and we strive to promote healthy habits among our users. Our commitment to responsible play is reflected in our licensing and regulatory compliance with the relevant authorities. We understand the importance of promoting safe gambling practices and are dedicated to providing tools and resources to help our players stay in control.
What Is Responsible Gambling?Responsible gambling means treating gaming as entertainment, not a source of income. It's about being mindful of one's bets, playing within limits, and recognizing when it's time to stop. Here are some warning signs of problem gambling:
• Increasing bet sizes to chase losses• Gambling beyond affordable means• Neglecting personal or professional responsibilities• Feeling anxious or distressed about gaming
Tools to Stay in ControlWe offer a range of tools to help you stay in control, including:• Deposit Limits: Set a limit on how much you can deposit into your account.• Wagering Limits: Limit the amount you bet on individual games or sessions.• Session Time Limits: Set a time limit for your gaming sessions.• Reality Checks: Receive reminders of how long you've been playing and your losses.• Loss Limits: Set a limit on your net losses over a set period.• Self-Exclusion Options: Exclude yourself from accessing your account for a specified period.
How to Request Limits or ExclusionYou can request limits or exclusion through our website or by contacting our support team. To do this, simply log in to your account and navigate to the "Responsible Gaming" section, where you'll find options to set deposit, wagering, or loss limits. Alternatively, you can contact our support team via email or live chat.
Support for Problem GamblingIf you're struggling with problem gambling, don't hesitate to reach out for help. Our support team is trained to provide guidance and assistance. We encourage you to seek professional help if gaming stops being enjoyable. Here are some signs of problem gambling:
• Chasing losses• Borrowing money to gamble• Lying about gaming habits• Neglecting other areas of life
If you're struggling with any of these behaviors, we recommend reaching out to one of the following organizations for support:
• GamCare: www.gamcare.org.uk• BeGambleAware: www.begambleaware.org• Gambling Therapy: www.begambleaware.org/gambling-therapy/
Protecting MinorsIwild Casino strictly prohibits underage gambling. We use age verification methods to ensure that all players are 18 or over. Parents can also consider using parental control software to monitor their children's online activities.
Resources and Useful LinksFor additional support, we recommend the following resources:
• GamCare: www.gamcare.org.uk• BeGambleAware: www.begambleaware.org• Gambling Therapy: www.begambleaware.org/gambling-therapy/• National Problem Gambling Helpline: 0808 8020 133• Self-assessment quizzes:
